Cookie Consent by Free Privacy Policy Generator T’s & C’s – A’Chrannchuir House, Arran

Contacting us

If you have any queries about A’Chrannchuir please email achrannchuir@gmail.com

Check-in/check-out

Check-in is 3.30pm and check-out is 09.30am. Early check-in or late check-out may be permitted with prior arrangement but will be dependant upon other bookings so may not be feasible. Upon check-out, please leave all doors and windows locked, and the key securely in the key safe.

Payment

Payment must be made by bank transfer. A deposit of 25% of the holiday price is required to secure the booking, with the balance payable eight weeks before the commencement of the holiday. If booking the holiday less than eight weeks before the commencement of the holiday, the full holiday price is payable upon booking. A good house keeping deposit of £250 will be added to your booking.

When we receive your provisional booking request, we’ll be in touch to arrange payment. 

Payments in any currency other than GBP are subject to a 5% surcharge.

Good Housekeeping Deposit

The hirer shall ensure that the property is left in a clean and tidy condition and that the property and its contents are respected at all times. If damage occurs (beyond fair wear and tear) or excessive cleaning is required, then a claim may be made on the good housekeeping deposit provided. If the property is left in a clean and tidy condition with no extra cleaning required, then your Good Housekeeping Deposit will be returned in full within 14 days of your departure date.

Cancellation

Please contact us as soon as possible if you wish to cancel your booking. There is no cancellation fee if you wish to change your booking to another available date, although you may have to pay extra if the price of your new holiday date is higher than that of your original booking.

If you cancel your booking within eight weeks of the holiday commencement date, the cancellation fee is 100%. If you cancel more than eight weeks in advance of the holiday commencement date, the cancellation fee is 25% (equivalent to the deposit that you will have paid).

We recommend you have some form of insurance that will cover your costs should you have to cancel your holiday at the last minute.

In the unfortunate event that we have to make changes to your booking (for example if the property is suffering from damage that requires immediate repair), we will refund all sums paid by you for this booking. This will be our only obligation or liability to you in such circumstances.

Care of the property

We ask that you show courtesy to the neighbours of A’Chrannchuir during your stay, particularly in terms of noise. Please park considerately and do not block the communal track to the property. Please note that the owners cannot accept responsibilty for damage to your vehicle when parked at A’Chrannchuir.

Occupancy

The maximum occupancy of A’Chrannchuir is nine people and pets are strictly NOT permitted. We are very sorry about this but we have had to make this rule due to pet allergies within the owners family. We reserve the right to terminate your stay with no refund if you have more than this staying at the house.

Services

We cannot be held liable if services (water/electricity/internet) in the house fail. However, please inform us if there is a problem and we’ll report it to the supplier to get it rectified as quickly as possible.

Smoking

Smoking is strictly NOT permitted in A’Chrannchuir.

Children and pets

Children of all ages are welcome at A’Chrannchuir but please be aware there is no baby gate installed on the staircase. One cot and a high chair is provided.

A’Chrannchuir is NOT pet friendly. We regret to have to make this rule but due to allergies within the owners family we have no choice. If this rule is to be broken we reserve the right to immediately terminate your stay and an additional charge will be made to cover the extra cleaning cost.

Safety/accessibility

A’Chrannchuir is wheelchair accessible and has a ramp to the front door, one double downstairs bedroom and a family bathroom with low level shower tray making suitable access for those with limited mobility. Guests at A’Chrannchuir must accept responsibility for their own and their children’s safety; the owners cannot be held responsible for injuries.

© The Maclean Family 2024

Home|Privacy policy|Cookie policy|Sitemap